Swimcyan will happily offer a online store credit. For whatever reason if are not completely satisfied with your product or fit. Please kindly note, refunds will not be offered for returned swimwear purchases.
All items must be returned in their original condition which includes labels and tags still attached. The item must not have been worn, washed, soiled or have any perfume scent.
Swimcyan do not accept returns on sale or discounted items.
All returned items must be received by Swimcyan within 21 days of the date you received your parcel.
Swimcyan will not be held liable for any lost returns and strongly recommend you use a registered postal service and record the tracking details. The cost involved in returning an item to Swimcyan will not be covered or reimbursed by us.
All returns will be processed within 4 business days. Once we have received your returned package and inspected the garments, you will be contacted via emailwith the credit note information.
The cost of return shipping to and from Swimcyan is at the customer’s expense.
Please note Swimcyan reserves the right to refuse a return if it does not meet the conditions outlined above. All unapproved returns will be returned to sender and sent an email notification advising your return was not approved.
All credit notes are valid for 4 months, we recommend you use your credit note as soon as possible.
All products are checked and packed carefully before shipping.